Privacy policy

At Prioka, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and share your personal data when you visit or make a purchase from https://prioka.shop/.

By using our website, you agree to the practices described in this policy.

1. Information We Collect
When you interact with our website, we collect two main types of information:

Device Information:

  • When you visit our site, we automatically collect details about your device, including your web browser, IP address, time zone, and cookies installed on your device.
  • Order Information: When you make or attempt to make a purchase, we collect necessary order details, such as your:
  • Full Name
  • Billing Address
  • Shipping Address
  • Email Address
  • Phone Number

2. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and improve our services.

Types of Cookies We Use:

  • Essential Cookies: Necessary for basic website functions, such as navigation and checkout.
  • Analytics Cookies: Help us understand how visitors interact with our site.
  • Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
  • Functionality Cookies: Store your personal settings and preferences.
  • Third-Party Tools:We may utilize trusted third-party services like Google Analytics and Facebook Pixel to analyze site traffic and improve our services.

Managing Cookies:

You can choose to turn off cookies through your browser settings. Please note that disabling cookies may affect certain features of our site, including the checkout process.

3. How We Use Your Personal Information
We use the information we collect to:

  • Process, fulfill, and deliver your orders.
  • Communicate with you regarding updates, order confirmations, and customer support.
  • Screen orders for potential fraud or security risks.
  • Optimize and improve website performance.
  • Send marketing or promotional communications (only if you have opted in). You can unsubscribe at any time.

4. Legal Basis for Data Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on:

  • Your explicit consent.
  • The performance of a contract (e.g., fulfilling your order).
  • Compliance with our legal obligations.
  • Our legitimate business interests.

5. Data Security
We implement strict security measures to keep your data safe.

Our store is powered by Shopify Inc., utilizing industry-standard SSL (Secure Socket Layer) encryption to protect your data.

  • Payment Processing: If Cash on Delivery (COD) or external payment gateways are used, we do not store or process sensitive credit/debit card numbers directly on our servers.

6. Sharing Your Information
We only share your personal data with trusted third parties who help us operate our business, such as:

  • Shopify (our e-commerce platform)
  • Logistics and shipping partners to deliver your packages
  • Analytics and marketing providers

We may also share your information to comply with applicable laws, respond to subpoenas, or protect our legal rights.

7. Do Not Track Signals
Because there is no consistent industry standard for "Do Not Track" (DNT) signals, our website currently does not alter its data collection practices when it detects a DNT signal from your browser.

8. Data Retention
When you place an order through Prioka, we retain your order information for our internal records unless you ask us to delete this data.

9. Your Rights (EEA & California Residents)
Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request updates or corrections to inaccurate data.
  • Deletion: Request that we delete your personal information.
  • Portability: Request a copy of your data in a portable format.
  • Opt-Out: Withdraw consent or object to data processing.
  • To exercise any of these rights, please contact us using the details below.

10. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us with personal data, please contact us immediately so we can remove it.

11. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our operational, legal, or regulatory practices. Any updates will be published directly on this page.

12. Contact Us
If you have questions, concerns, or requests regarding our privacy practices, please reach out to our team:

Business Information: