Shipping policy
At Prioka, we are committed to delivering a clear, reliable, and transparent shipping experience for our customers across the United States. We ensure your orders arrive safely and on time.
Shipping Coverage & Costs
Shipping Destination: We currently ship exclusively to addresses within the United States. Orders requested for locations outside the US cannot be processed at this time.
Shipping Cost: We offer Free Standard Shipping on all US orders. There are no minimum purchase requirements or hidden fees at checkout.
Delivery Timelines
Our total delivery process is divided into two distinct phases:
- Order Processing (Handling Time).
- Processing Time: 1 – 2 Business Days (Monday to Friday)
- Order Cutoff Time: 5:00 PM (CT) (Orders placed after 5:00 PM CT or during weekends/holidays will be processed on the following business day.)
2. Transit Time (Shipping Duration)
- Shipping Time: 4 – 6 Business Days (Monday to Friday)
- Carrier Partner: We utilize reliable carriers such as FedEx to guarantee dependable delivery.
- Total Estimated Delivery Time: 5 – 8 Business Days
Tracking Your Order
Every fulfilled order includes full end-to-end tracking. Once your items have been dispatched, you will receive a confirmation email containing your tracking number so you can follow your package's journey.
Taxes & Duties
For all orders shipped within the United States, there are no extra taxes, tariffs, or import duties upon delivery. The final price displayed at checkout is all you pay.
Delayed or Missing Packages
If your order experiences an unusual delay or appears to be lost in transit, please contact our support team immediately. We will coordinate directly with the shipping carrier to investigate and resolve the issue for you promptly.
Need Assistance?
For any questions regarding shipping status or our transit procedures, please reach out to our team:
Business Information:
- Store Name: Prioka
- Business Days: Monday To Friday
- Business Hours: 9:00 AM – 5:00 PM (CT)
- Customer Support: Available 24/7
- Business Phone: +1 (346) 547-7550
- Support Email: support@prioka.shop
- Business Address: 7531 Welsh Stone Ln, Houston, TX 77049, United States